Shop Zeliix — Premium Refrigerator Water Filters for Cleaner, Fresher Water
Shop Zeliix — Premium Refrigerator Water Filters for Cleaner, Fresher Water

Contact Us

We're Here to Help

Thank you for choosing Zeliix. We are committed to providing reliable products and responsive customer service. Whether you have questions about a product, an existing order, shipping, or returns, our support team is ready to assist you.

Get in Touch

Zeliix

Address:
1450 E Francis St,
Ontario, California 91761, United States

Phone:
+1 (678) 825-9897

Email:
help@zeliix.com

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)

Response Time: Within 24–48 business hours

We work hard to respond promptly and provide clear, helpful solutions to every inquiry.

Order & Shipping Assistance

To help us process your request as quickly as possible, please include:

  • Your order number

  • The email address used to place the order

  • A brief description of your question or concern

Providing this information allows our team to locate your order and assist you more efficiently.

Returns, Refunds & Product Issues

If your inquiry relates to a return, refund, damaged item, defective product, or an incorrect shipment, we recommend reviewing our Return & Refund Policy before contacting us.

When emailing our support team, please include your order number along with any relevant details or photos, if applicable, so we can resolve your request as quickly as possible.

Our Commitment

At Zeliix, we value honesty, transparency, and customer satisfaction. We are dedicated to providing a secure shopping experience, quality products, and dependable support before and after your purchase.

For additional information, please visit our:

  • About Us

  • Shipping Policy

  • Privacy Policy

  • Return & Refund Policy

  • Terms of Service

Thank you for shopping with Zeliix. We appreciate your trust and look forward to serving you.